If any part of your order requires customizations, you can submit an inquiry by filling out the form below in its entirety. If your order does not need customizations, then please click here to order instead. No submission is guaranteed and is only confirmed by Cup My Cakez once payment is received.
Good to know:
YOU MUST FILL OUT THE FORM COMPLETELY TO SUBMIT SUCCESSFULLY! DOUBLE CHECK YOUR CONTACT INFO. IS CORRECT!
ALL designs are subject to my creative licensing with no two designs looking *exactly* alike. Choose from any of our popular customizations, or do a totally custom design (select whether you want a Simple design or a Detailed design option below).
Don’t see something you used to?I have updated & simplified my menu offerings (in hopes of relieving myself from my old 16-24 hour shifts) and also to accommodate new ingredients from new venders. What you see listed is what we offer and we kindly, and understandably, no longer accept requests for menu changes and substitutions - no exceptions.
Food dyes used are all natural so they may appear lighter in color than artificial colors and can vary season to season. I do not color match due to the nature of this medium. But know that if you ask for blue frosting, for example, we will give you a noticeably blue shade of frosting. The only exception to this is the sprinkles in our Funfetti (Bad Girl Spri-Spri) do contain artificial colors.
Payment: depending on the order, a deposit or a full payment will be required prior to receiving your item. There is no refund once this is paid, although depending on the situation we may honor any paid amount to another order with us within the same calendar year. Multiple methods of payments are accepted and will be discussed once your order is confirmed.
Orders must be picked up on the date and time you select by you or someone picking up for you. Treat picking up your orders as you would any other appointment. My schedule and my other clients’ schedules rely on everyone showing up on time so please understand and respect that! COMMUNICATE WELL IN ADVANCE OF CHANGES. No holds, no refunds, no exceptions.